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What percentage of your service work is completed by the dealer?
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JD 9660
Posted 1/8/2025 16:01 (#11047116 - in reply to #11046621)
Subject: RE: What percentage of your service work is completed by the dealer?


Southern PA
95%+ ourselves, the rest a great independent mechanic (and sons) that he spent his early life wrenching for the local Deere dealer. They have service advisor and really pretty much any special tools you might need. Also have a good combine mechanic friend at a Deere dealer 1.5 hours away, he's given me lots of good advice if/when we've had combine controller issues over the years. He's real sharp on combine electronic issues.

We've lived 22 years at our present location. We had our local Deere dealer tech here once in those 22 years to do a transmisson programming change on a tractor under warranty. We had our local NH dealer tech here once to replace a switch on our NH L175 under warranty. We also took a tractor into our Deere dealer once for a software update, it was also under warranty.

We did buy a new planter for next year, we are planning to have the dealer tech out here for the first day we take it to the field.

Nothing ever goes into the dealer for repairs here.
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